Помощник по хозяйству

▪ Incoming receiving calls
▪ Providing information on the company’s products & services
▪ Desining of the network application
▪ Involving customers
▪ Presenting analytics reports to management for understanding customers’ demands and requirements
▪
Business or sector : Armenian Mobile Operator
2007-2013 Member of Provision Support
▪ Creating new contracts & sub contracts
▪ Activating & deactivating prepaid & postpaid phone numbers
▪ Adding deposits,products,Roaming service & etc

August-September 2006: participation in the course in CSP (Certificate of Achievement) * Excellence in Customer Service; Effective Communication Skills; Situation Service; Handling Customer Complaints, Problem Solving & Creative Thinking; Stress & Time Management; Customer Relationship Management; Situational Selling; Excellence in Selling Techniques; Up-Selling & Cross-Selling
March 2010: certificate in training “Work with Conflicting Subscribers. Stress Management
Skills''

Тренировка спортсменов-юниоров